At Isenberg, we understand the scale, complexity, and precision required in serving real estate and infrastructure developers. Over the last 15+ years, we have partnered with some of India’s leading real estate corporations, delivering customized bath and kitchen fixture solutions across 24 cities and 9 states. Our strength lies in offering a 360° service model that addresses the unique challenges of large projects.
What We Offer
Expertise in Large-Scale Projects
Proven capability to supply and support fixtures for multi-storey residential and commercial complexes with solutions tailored to the needs of developers across segments; from luxury residences to affordable housing.
Sustainability & Cost Efficiency
Fixtures designed with water-saving technology and engineered for long-term cost savings, making them an ideal choice compared to other solutions in the market.
Uncompromising Quality
Products crafted with premium materials, delivering smooth functionality, exceptional durability, and a superior user experience for homeowners.
Seamless Project Support
- A dedicated single point of contact for project coordination.
- Installation guidance to ensure flawless execution.
- Spare part kits parked onsite for quick resolutions during and after handover.
Customized Solutions
Flexible offerings for projects of every scale; be it niche designer homes, luxury apartments or large-volume affordable housing.
Assurance Beyond Delivery
Isenberg products are backed by a lifetime warranty and supported by 14 years of onsite service, ensuring end-users enjoy a seamless water experience long after possession.
Lifetime Warranty for Industry Services
Designed around Six Sigma principles, Isenberg offers the following first-in-industry support services:
PROStart
Pre-installation and Project Handover Support + Product installation and testing done under direct supervision from an Isenberg Technician.
+ On possession of a new home where our products are installed, Isenberg’s technical team will hold a presentation onsite to get home owners acquainted with product features, service and care instructions.
+ Personal introductions with Isenberg Technical Executives who will provide service to home-owners throughout the warranty tenure.
PROHelp
Real voices – not answering machines + Toll free service helpline with instant human response.
+ Nationwide trained technical staff to assist with pre-installation and post-installation care questions.
+ Fix an onsite appointment within 48 hours for an Isenberg Technical Executive to make an onsite service or consultation visit.
+ Direct telephone contact with local technicians to ensure seamless communication and location scheduling.
PROCare
Proactive and preventive technical service
+ Isenberg’s ProCare, available only to select marquee customers, will allocate a dedicated technician to report to the site once every working day throughout the warranty period.
+ ProCare Technicians will provide preventive maintenance and care instructions to home-owners at the client site irrespective of any service request.
+ ProCare promotes better product care through in-house and personalized training on basic care features like rub-it, aerator cleaning, washer replacing, chrome safety from salty water etc.
+ Ensures optimal usage of water at all outlets.
+ Facilitates ‘fix before failure’.
PROSpare
Dedicated spares kit
+ Isenberg will provide a dedicated spares kit at the client site.
The kit will include the following:
- Spare Cartridges
- Aerators
- Rubber Rings / washers
- Hoses
- Flanges
- Operating Levers
- Diverter Buttons
+ The contents of the spares kit will be replenished every quarter to ensure there is ready onsite availability of service spares at all times. This will ensure no delays and hassle free service throughout the tenure of the product’s life.
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